Effective Date: January 1, 2025
Company: Foodi — Part of Wheel Group
Location: Amman, Jordan
At Foodi, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our website, mobile application, or any related services.
By using Foodi, you agree to the terms described in this Privacy Policy.
2. Information We Collect
To provide and enhance our services, we collect the following types of information:
a. Personal Information
Name, phone number, email address, and delivery address
Payment information (processed securely via trusted third-party payment gateways)
Account details including username, password, and preferences
b. Usage Information
Order history and restaurant preferences
Device information, IP address, and browser type
App interaction data and performance logs
c. Location Information
To ensure accurate delivery, Foodi may request access to your GPS location. You have full control over this permission and can adjust it anytime through your device settings.
We use your information to:
Process and deliver your food orders efficiently
Provide customer support and continually improve our service quality
Send notifications regarding order status, special offers, and important updates
Enhance app performance and overall user experience
Comply with applicable legal and regulatory requirements in Jordan
We do not sell or rent your personal information. We may share your data only with:
Partner restaurants and delivery drivers to fulfill your orders
Payment processors to securely complete transactions
Service providers who assist with app hosting, analytics, and customer support
Authorities, when required by law or to ensure user safety
All partners and service providers are obligated to handle your data in accordance with strict confidentiality and security standards.
We protect your personal data through encryption, secure servers, and strict access controls. While we take all reasonable precautions to safeguard your information, no system can guarantee absolute security.
We encourage you to use strong passwords and keep your login credentials confidential to help protect your account.
Foodi uses cookies and analytics tools to enhance functionality, improve performance, and personalize your experience.
You have control over cookies and can manage or disable them through your browser settings at any time.
As a user, you have the right to:
Access, correct, or delete your personal data
Withdraw consent for specific uses of your data
Request detailed information about how your data is processed
To exercise any of these rights, please contact us at support@foodi.jo
Foodi may include links to external websites or restaurant pages. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their respective privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
